About
We are an engineering-first cloud consultancy focused on resilient architecture, automation, and operational reliability for teams shipping critical systems.
Chris Harris
Enterprise Workforce Technology Leader
30+ years supporting identity, SaaS, endpoint, and escalation operations for distributed teams.
I've spent my career leading enterprise technology support where ownership clarity and user outcomes matter most.
I lead workforce technology operations through high-pressure incidents, bringing structure and calm across identity, endpoint, and SaaS support systems. My focus is to restore service quickly, protect workforce productivity, and reduce repeat friction.
Strong operations depend on documentation quality, telemetry, and disciplined escalation as much as technology. I work across support and engineering teams to strengthen runbooks, improve triage quality, and reduce MTTR through repeatable workflows.
I've also worked in security-conscious and mission-critical environments where uptime, access control, and escalation discipline directly impact real-world operations.