Profile
Christopher Harris is an infrastructure operations professional with 30+ years of experience across enterprise servers, virtualization, storage, networking, backup, incident response, production reliability, and technical escalation.
Chris Harris
Data Center Technician | Infrastructure Operations
30+ years supporting enterprise servers, virtualization, storage, networking, backup, production systems, and technical escalation.
I've spent my career leading enterprise technology support where ownership clarity and user outcomes matter most.
I lead workforce technology operations through high-pressure incidents, bringing structure and calm across identity, endpoint, and SaaS support systems. My focus is to restore service quickly, protect workforce productivity, and reduce repeat friction.
Strong operations depend on documentation quality, telemetry, and disciplined escalation as much as technology. I work across support and engineering teams to strengthen runbooks, improve triage quality, and reduce MTTR through repeatable workflows.
I've also worked in security-conscious and mission-critical environments where uptime, access control, and escalation discipline directly impact real-world operations.